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Office Administration Manager


The Office Manager will assist the Program Director in the day-to-day administration of the Orlando Minority Business Development Agency (MBDA)  COVID Response and Relief Business Center. The primary focus of the MBDA will be providing services to MBEs with revenues greater than $1,000,000 per year.


  • Assist with scheduling appointments for Director & Business Consultants
  • Answer the phone and greet guests
  • Respond to inquiries about the Business Center
  • Perform data entry in to sales force and other relevant portals and tracking sheets
  • Assist in planning events – both live and virtual. Must have experience using GoToMeeting
  • Assist with the preparation of marketing materials – via Mailchimp & Canva



  • Serve as chief customer service manager
  • Post daily on social media
  • Assist with accounts payables & expense reports
  • Assist with accounts receivables
  • Order supplies
  • Perform other duties as directed by the Program Director
  • Market MBDA and recruit MBE clients



  • Must have excellent computer skills, including Microsoft Suite with a focus on MS Word & MS Excel
  • Basic bookkeeping / expense reporting experience including working knowledge of accounting software
  • Experience using Salesforce, Canva, Mailchimp as well as posting on Social Media platforms
  • Excellent communications (oral and written) skills; writing sample required
  • Must be responsible, organized, and accurate, detail oriented, and have “can-do attitude”
  • Must have strong customer service experience
  • Highly organized and efficient, ability to read, comprehend, edit and draft documents and meeting notes.



This position deals with confidential and proprietary information that must be kept confidential.



This job description in no way states or implies that these are the only duties to be performed by the employee filling this position Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.  Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Interested applicants should submit a cover letter with salary requirements and resume to:


Kammi D. Phillips-Parker, PHR
The Phillips Group HR Consulting Firm, LLC
[email protected] 


Business Consultant

MBDA Business Consultants are responsible for providing the services that support the mission of the Minority Business Development Agency Center by providing strategic business consulting and resource referral to rapid-growth-potential minority businesses. The primary focus of the MBDA will be providing services to MBEs with revenues greater than $500,000 per year.




  • Conduct organizational assessments of businesses and implement action plans
  • Develop loan package for local banks, alternative financing entities, and venture capital firms that focus on minority-owned businesses
  • Secure financial transactions for minority-owned businesses
  • Secure procurement opportunities for MBEs
  • Conduct assessments of the high-growth capacity of minority-owned businesses
  • Assist MBEs in creating target plans that lead to higher levels of performance and productivity
  • Provide ongoing technical assistance to MBEs
  • Conduct client intake, including initial client assessments, and develop plans of action
  • Perform personalized consulting engagements
  • Identify resources applicable to clients’ needs
  • Enter opportunities into MBDA’s online resource tools
  • Organize group consulting seminars
  • Gather monthly tracking and reporting of performance metrics
  • Provide training for MBEs
  • Report monthly tracking and performances metrics
  • Market and recruit clients for the MBDA Business Center
  • Advocate on behalf of MBEs

Student Intern


The Intern is responsible for providing support to staff on consulting and operational requirements of the center. The primary focus of the Minority Business Development Agency (MBDA) will be providing services to MBEs with revenues greater than $1,000,000 per year.




  • Customer Service – Answering the phones and greeting customers
  • Support staff in creating reports and presentations for MBDA clients
  • Perform research on multiple county and federal bid portals
  • Match bids to clients in the MBDA database
  • Support team on conducting research, business client assessments and implement plans of action for clients
  • Assist with training by creating content and support materials
  • Support in marketing the MBDA


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